1. Our Security Commitment

At Nudgy, we take security seriously. We implement industry-leading security measures to protect your data and ensure the confidentiality, integrity, and availability of our services.

2. Data Encryption

We protect your data with multiple layers of encryption:

• In Transit: All data is encrypted using TLS 1.3 during transmission
• At Rest: All stored data is encrypted using AES-256 encryption
• End-to-End: Conversation data is encrypted from source to destination
• Key Management: Encryption keys are managed using industry-standard practices

3. Infrastructure Security

Our infrastructure is built with security in mind:

• Cloud infrastructure with enterprise-grade security
• Regular security updates and patches
• Network segmentation and firewalls
• Intrusion detection and prevention systems
• 24/7 monitoring and alerting

4. Access Controls

We implement strict access controls:

• Multi-factor authentication for all team members
• Role-based access controls (RBAC)
• Principle of least privilege
• Regular access reviews and audits
• Secure authentication protocols

5. Data Protection

We protect your data through:

• Data minimization - we only collect what's necessary
• Purpose limitation - data is used only for stated purposes
• Data retention policies with automatic deletion
• Secure data disposal procedures
• Regular data backups with encryption

6. Compliance and Certifications

We maintain compliance with:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• PIPEDA (Personal Information Protection and Electronic Documents Act)
• SOC 2 Type II compliance
• Industry security best practices

7. Security Monitoring

We continuously monitor for security threats:

• Real-time security monitoring and alerting
• Automated threat detection
• Regular security assessments
• Penetration testing and vulnerability scans
• Incident response procedures

8. Employee Security

Our team follows strict security practices:

• Background checks for all employees
• Regular security training and awareness
• Confidentiality agreements
• Secure development practices
• Code review and security testing

9. Incident Response

In the event of a security incident, we have established procedures to:

• Immediately assess and contain the incident
• Notify affected users as required by law
• Investigate and remediate the issue
• Implement additional security measures
• Conduct post-incident reviews

10. Third-Party Security

We carefully vet all third-party services and partners to ensure they meet our security standards. All integrations are secured and regularly audited.

11. Reporting Security Issues

If you discover a security vulnerability, please report it to us immediately. We appreciate responsible disclosure and will work with you to address any issues.

12. Contact Us

For security-related questions or to report a security issue, please contact us: